Event Services Manager

Wurzak Hotel Group is seeking an organized and experienced Event Services Manager to join our team. This role reports to the Director of Event Planning, and involves overseeing all aspects of conference and event planning and execution, ensuring a seamless experience for our clients.

If you are seeking a workplace where your skills are valued, your ideas are heard, and your career aspirations are supported, Wurzak Hotel Group is the place for you. Learn more below and become part of a team that is shaping the future of hospitality!

Our Employer Brand:

We Are Wurzak: Our goal is to instill a sense of pride and inclusion in our team members. At its core, the phrase instills a sense of community and connection to one organization, geographically dispersed. It emphasizes the positive and sizable impact each of our team members have on our properties and our company at scale.

Our Perks:

• Highly Competitive Salary
• Culture of Excellence
• Paid Time Off
• Hotel Discounts
• Complimentary Parking & Cafe
• 401K Company Match
• Career Development
• Peer-to-Peer Recognition
• Quarterly & Annual Awards
• Inclusive work environment
• Medical, Dental, Vision, Supplemental Insurance

Essential Job Functions

• Build and maintain relationships with vendors, suppliers, and partners to deliver the highest quality service.
• Collaborate with clients to understand their contracted conference and event needs and objectives, providing tailored solutions.
• Plan and coordinate all logistical aspects of conferences and events, including menu selection, setups, catering details, program and event timelines, group rooming lists.
• Create and manage detailed budgets for conferences, ensuring alignment with financial goals and maintaining accurate records of group performance in accommodations and food and beverage.
• Oversee the on-site execution of conferences and events, offering support and troubleshooting as needed.
• Create unique guest experiences and play a key role in enhancing the hotel’s offerings.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field preferred.
• Experience in hotels and hospitality preferred.
• Ability to multitask efficiently
• The ability to adapt to changing circumstances and clients’ needs.
• Proven ability to develop and maintain relationships with vendors, suppliers, and partners to ensure quality service.
• Demonstrated experience in providing excellent customer service, particularly in a hospitality setting.
• Experience in collaborating with clients to customize solutions for their conference needs.
• Strong organizational skills in planning and coordinating logistical aspects of events.
• Excellent verbal and written communication skills for interacting with clients, vendors, hotel staff, and guests.
• Familiarity with, or willingness to learn and/or software savvy with event management software, property management systems (PMS), and other relevant tools (like Microsoft Office, etc.)
• Proficient in budget management and maintaining detailed performance records.
• Ability to oversee on-site event execution and provide effective support.
• A commitment to evaluating and improving conference services for enhanced guest satisfaction.
• Creativity in developing unique experiences that elevate our hotel offerings.

About Wurzak Hotel Group:

At Wurzak Hotel Group we take pride in being recognized as an Employer of Choice in the Hospitality Industry. Our commitment to fostering a positive, inclusive, and innovative workplace sets us apart, making us a destination for top talent seeking a rewarding and fulfilling career.

WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies.  

WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone’s race, gender, disability, or any other basis protected under federal, state, or local laws.

How to Apply: Careers | Wurzak Hotel Group (wurzakhotels.com)  

Excited to take on the challenge? Your potential is our passion, Let’s unlock the possibilities! Interested candidates should apply and submit a resume highlighting relevant experience.