Event Services Manager

Company Description

Fairmont El San Juan Hotel, where lively vibes and peaceful ocean views meet. Located minutes from Old San Juan, on the award-winning Isla Verde Beach in Puerto Rico. The resort features four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness Center, paddleboards, luxury cabanas, signature dining at Caña, El San Juan Beach Club, Meat Market, Riva and Chandelier Bar featuring a 7,000 Crystal Chandelier.

What is in it for you

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities 

Job Description

Fairmont El San Juan Hotel Event Services Manager is responsible for coordinating and supervising assigned group business after it is booked by the sales department, and through completion of the event or function, while maintaining profitable operations and high quality products and service levels.  He/she is expected to market ideas to promote business; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. The Event Services Manager is also responsible for acting as a liaison between client and operating departments to ensure a successful meeting and to generate repeat business.

Qualifications

EDUCATION & SKILLS

• Two (2) year or four (4) year college degree preferred.
• Requires a minimum of two-year experience at supervisory level in guest contact areas of the hospitality industry.
• Hotel experience preferred.
• Previous experience in event planning preferred.
• Ability to read, write and speak the English and Spanish language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials.
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EXPERIENCE

• At least 3 years of progressive experience in hotel sales, event services, catering or a related field required.
• At least ten years in field banquet/catering preferred.
• Hospitality experience required.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.