Event Sales and Services Assistant

Company Description

​​​​​Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.

Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.
EOE/M/F/D/V

Job Description

To actively and independently support the role of the Events Managers and Directors. Primary responsibilities include managing client requests either in their absence or at the request of the Events manager or Director. Prompt response to client inquiries, comprehensive management of events bookings to include all required information for file creation and applicable maintenance.

Summary of Responsibilities:

• Reporting to the Director of Events, responsibilities and essential job functions include but are not limited to the following:
• General document and correspondence production, distribution and maintenance to include but not be limited to: client contracts, production of amenity requests and VIP cards, turnover documents, BEOs, Resumes, internal reports file maintenance.
• General office processes and activities to include, but not limited to: departmental documents, photocopying, mailing of departmental correspondence, checking of assigned managers mailbox, prompt distribution of last minute changes to affected departments, daily mail, maintaining department notice boards.
• Initiate the Events booking process by creating accounts/bookings, establishing departmental files and generating notifying affected departments to any types of guest or client inquiries.
• Assisting with office equipment operation such as printers, copiers, telephones etc.
• Creating and receiving purchase orders.
• Updating and maintaining Events Calendar and Lead Tracker.
• Create and distribute daily, weekly and monthly reports.
• Ordering necessary services as requested by Events Managers or Director, i.e. flowers, décor, etc.
• Participating in monthly departmental meetings.
• Any other reasonable requests made by the leadership or executive teams.
• $36.50 per hour

Qualifications

• Computer literate in Microsoft Window applications required 
• University/College degree in a related discipline preferred
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

• Sitting and standing
• Ability to lift up to 20 lbs
• Handling paper
• Working at a computer

Additional Information

Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.

Fairmont is proud to be an Equal Opportunity Employer.EOE/M/F/D/V

All your information will be kept confidential according to EEO guidelines.