Embajador (Bell Boy)

Company Description

¿Por qué trabajar para Accor?
Somos mucho más que un líder mundial. Te damos la bienvenida tal como eres y puedes encontrar un trabajo una marca que coincida con tu personalidad.
Te apoyamos para que crezcas y aprendas cada día, asegurándonos de que el trabajo le dé propósito a tu vida, para que durante tu viaje con nosotros, puedas seguir exporando las posibilidades ilimitadas de Accor.
Al unirte a Accor, cada capítulo de tu historia es suyo para escribir y juntos podemos imaginar la hospitallidad del mañana. Descubre la vida que te espera en Accor, visita https://careers.accor.com/
¡Haz lo que amas, cuida el mundo, atrévete a desafiar el status quo! #BELIMITLESS

Job Description

• Greet guests upon arrival, assist with luggage, and escort them to rooms.
• Manage valet parking, luggage storage, and delivery of items (parcels, messages) to guest rooms.
• Provide information on hotel amenities, local attractions, and dining options.
• Ensure lobby/entrance areas are clean, organized, and visually appealing.
• Collaborate with the front desk, concierge, and bell captain to address guest needs.
• Adhere to health, safety, and protocol standards for guest and staff safety.

Qualifications

• Experience: 1–3 years in roles like bellman, valet driver, or doorman.
• Licenses: Valid driver’s license (for valet services).
• Communication: Fluency in English (additional languages are a plus).
  • Ability to communicate effectively both verbally and in writing
• Strong customer service skills with a professional attitude.
• Traits: Professional demeanor, problem-solving skills, and physical stamina.

Additional Information

A bellboy isn’t just a luggage handler—they’re ambassadors of the hotel’s brand. From ensuring smooth arrivals to leaving guests with a lasting positive impression, their attention to detail and service excellence directly impact guest satisfaction and loyalty.