EDGE Server

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue – find the best of both big city adventure and a tropical getaway – arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It’s all set against the Miami skyline overlooking the city’s fashionable art, dining, and entertainment scenes just minutes from our doorstep.

Four Seasons Hotel Miami is looking for EDGE Server who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.

The Opportunity

• Has complete knowledge of food and beverage products and specifications, Clears and resets tables as quickly as possible.
• Greets guests warmly with a smile, making eye contact. Checks for table setting completeness.  
• Describes Breakfast, lunch and dinner features as needed, including menu changes and daily specials.
• Oversees table maintenance, coordinates service at the table with runners. Works with coworkers in clearing and re-setting tables.
• Operates as a member of a team, helping others and requesting help as needed.  Performs other restaurant duties as requested by management.
• Keep all stations supplied with silverware, glassware, share plates, bread plates, placemats, condiments, sugar, coffee, tea, etc.
• Makes sure that the guest’s check is completed properly and presented promptly according to std” Ensures that change or charge slip is returned to the guest in a timely manner.
• Communicates the needs of the guests to kitchen and management. Informs management of guests’ reactions and comments. Assists management as needed to ensure smooth operation and quality service.
• Controls the amount of alcohol served, so that guests do not become intoxicated.
• Helps promote a safe and clean environment for co-workers and guests.

Preferred Qualifications and Skills　

• Must be able to work all shifts including, overnight, weekends, and holidays.
• Minimum two years fine dining experience. 

Benefits Four Season Employees Enjoy

• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you master your craft.
• Inclusive and diverse employee engagement events all year-round.
• Exclusive discount and travel programs with Four Seasons

• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
• And so much more!

About Us

• https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s
• https://www.instagram.com/fsmiami/?hl=en
• https://www.fourseasons.com/miami
• https://twitter.com/fsmiami?lang=en

About the role

We are looking for a highly motivated Sommelier to join the team.

The Sommelier is responsible to create wine lists, order wines and maintain and rotate wine stock. Provide wine suggestions to go with particular types of food, based on their knowledge of wine pairing, or suggest wines based on guests' taste preferences. Assist with food and beverage services, taking order and delivering of all orders throughout the restaurant when needed. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction. Comply with all Four Seasons’ policies and procedures.

What you will do

• Maintaining accurate beverage program: wine list updates, POS system, etc.

• Training the staff on beverage program, across all Food & Beverage outlets.

• Train, evaluate, lead, motivate, coach, and discipline employees in the Hotel’s Main Restaurant to ensure that established cultural and core standards are met.

• Ensure maximum guest satisfaction through providing exceptional service and attention to guests and colleagues alike.

• Running the shift as a manager on duty when necessary, completing all necessary opening and closing procedures.

• Manage wine cellar, including proper receipt, storage, inventory and ordering of beverage products.

• Develop and maintain controls for beverage costs in order to maximize profitability (this may also include food & labor costs).

What we offer: 
•    Competitive Salary, wages, and a comprehensive benefits package
•    Excellent Training and Development opportunities
•    Complimentary Accommodation at other Four Seasons Hotels and Resort
•    Complimentary Dry Cleaning for Employee Uniforms
•    Complimentary Employee Meals
•    Complimentary Parking

Schedule & Hours:

•     Full Time (Days, evenings, weekends and holidays.)

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

US work authorization is required.

Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf