Director of Luxury Sales

Company Description

Minor Hotels is at the heart of the world’s most exciting cities, nestled on the world’s most beautiful beaches, and hidden within the most remote jungle retreats. Let us show you the world, from seamless city stays to exclusive safari lodges and luxury resorts on private islands.

Savour world-class dining at our collection of Wolseley restaurants, or sip cocktails with trendy socialites at SEEN. Embrace holistic wellness through revitalising therapies, or embark on the journey of a lifetime by train, luxury cruise or private jet.

Wherever your adventure takes you, we’re there. Discover the world with Minor Hotels.

Job Description

The Global Account Director – Luxury Segment is responsible for developing and executing the global sales strategy for the luxury leisure segment across the Minor Hotels portfolio. This role will lead strategic relationships with high-end travel partners (including Virtuoso, Signature and more), drive revenue growth in key source markets, and position Minor’s luxury brands as top-of-mind for premium travelers.

• Educate and build brand awareness within the US market.
• Develop and implement a comprehensive global sales strategy for the luxury leisure segment aligned with overall commercial goals.
• Lead luxury preferred partnership negotiations globally from the North American market.
• Understand the business needs and booking patterns for the individual properties and deliver qualified demand to secure budget objectives.
• Cultivate and strengthen relationships with luxury travel consortia, tour operators, luxury agencies, and wholesalers.
• Identify key internal and external sources of information to detect and understand market trends.
• Build and deploy an annual action plan in coordination with the property sales team focusing on:
  • • Roadshows and Flythroughs
    • Customer FAM Trips
    • Industry Event Tradeshows
    • Agency Presentations
• Collaborate with regional sales teams to ensure alignment in luxury customer engagement.
• Partner with Marketing, PR, Revenue, and Operations teams to drive integrated luxury campaigns and promotions.
• Act as a brand ambassador internally and externally, championing the unique selling points of the Anantara, Elewna, Tivoli, and other luxury brands.
• Monitor monthly results; implement timely adjustments to maximize revenues and profits.
• Update commercial CRM with all the activities planned and executed.
• Responsible for meeting deadlines and submitting reports in a timely manner.

Qualifications

• The candidate must have minimum 7 - 10 years of sales experience in luxury hospitality sales, with a strong focus on the leisure segment.
• Strong understanding of consumer behaviors and network within North American luxury travel industry – notably Consortia and Agency environment.
• Expert in outbound business and a thorough understanding of sales practices, methodologies and customer buying patterns and channels.
• Established experience, and reputation with a Global Strategic Vision.
• Sales focused, results oriented and proactive style with excellent presentation skills.
• Global mindset with the ability to see the “big picture” of the Company needs, Global trends, and Competitive environment.
• Excellent communications capabilities, and negotiation skills, while developing effective collaborative methods with clients, industry partners and internal company teams.
• Ability to analyze data, business performance and reporting
• Solid organizational, analytical, and problem-solving competencies
• Degree level - preferably in Travel & Tourism, Hospitality Management. Value given to post graduate qualifications.
• Eagerness and desire to work in a multinational environment within the travel industry in a high sale driven role.
• Experience working with international teams.
• MS Office, Advanced Excel, Advanced PowerPoint, SAP.
• Fluent spoken and written English. Other languages are an advantage.
• The position requires flexibility to travel internationally up to 40–50% of the time.

PREFERRED SKILLS

• Strategic, innovative and business development thinking.
• Hunting attitude and entrepreneur mindset pro-actively seek new business opportunities
• Analytic and target oriented.
• Strong social & communication skills with a Global Team working spirit.
• Ability to represent all Hotels and Brands within the hotel group.
• Ensure the company and segment strategy is followed, executed, and monitored in a consistent way.
• Responsible for the proper implementation of Minor commercial strategy, sales policies, and procedures.
• Ensure and maintain a high-quality client database.

Additional Information

All your information will be kept confidential according to EEO guidelines.