Director of Food and Beverage

THE OPPORTUNITY:

DIRECTOR OF FOOD AND BEVERAGE

REPORTS TO THE GENERAL MANAGER

THE COMPANY:

Passion Drives Performance.  InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations.

Our company culture is built on collaboration.  A nimble team where everyone has a voice at the table and an opportunity to pursue their passions.  Our skillsets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity, and a curiosity to challenge the status quo.

With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada.  In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada.  InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

THE HOTEL:

The Algonquin Resort St. Andrews by-the-Sea, Autograph Collection

Exactly Like Nothing Else

For over a century, The Algonquin Resort St. Andrews by-the-Sea, Autograph Collection has welcomed travelers to an exquisite stay in New Brunswick. Located in historic St. Andrews, voted as Canada's top destination by USA Today, the resort is unique in its offerings: an idyllic seaside town with locally authentic dining & shops, the region's warmest swimming at Katy's Cove beach and award-winning whale watching, all at our doorstep. Featuring 233 luxury Guestrooms, five dining outlets, an award-winning 18-hole golf course, full conference center and spa, The Algonquin is the centerpiece of Maritime hospitality.

Under the stewardship of InnVest, Canada's largest owner & operator of hotels, significant investments are currently underway including a thoughtful reimagining of all Guestrooms, restaurants & public spaces as well as the construction of a new Nordic Spa, supporting our year-round offerings. Since 1889, The Algonquin has led the way for Canadian resort innovation - join us as we embark on our second century of authentic Maritimes hospitality.

Be where you can do your best work, Begin your purpose, Belong to an amazing global team, and Become the best version of you.

THE ROLE:

We are seeking a dynamic and strategic Director of Food & Beverage to lead an inspired & consistent luxury operation. With five outlets dispersed across a large resort as well as an Event Operations program made up of 22K sqft of unique function space, this role is suited for an accomplished Executive-level leader looking to join Canada’s largest owner & operator of hotels at a flagship asset. Upcoming renovations will require a thoughtful, creative approach to activations and involvement in both F&B and total hotel marketing plans. As an Executive Committee member, you will be responsible for supporting the overall success of the hotel.

THE HOTEL:

Algonquin Resort, Marriott Autograph Collection

The Algonquin Resort, part of the Marriott Autograph Collection, is a historic gem offering a unique blend of luxury and coastal charm. Nestled in St. Andrews by the Sea, we are committed to providing exceptional guest experiences. This iconic gem will be embarking on a full transformation of all guestrooms, public areas, event spaces, dining experiences and the addition of a new build nordic spa – the perfect melding of history with modern amenities. 

ACTIVITIES:

The duties of the Director of Food and Beverage include, but are not limited to the following:

• Direct and oversee all aspects of the hotel’s F&B Division planning and service.
• The candidate will be instrumental in gaining and retaining Guests, Associates & Clients for the entire organization.
• Convey the hotel's image and atmosphere through an exemplary attitude, warm and friendly welcome, availability and frequent presence on the floor and ensures the highest product & service quality in all areas of Outlet’s and Event Operations.
• The candidate helps craft and ‘live’ the hotels mission and is a member of the Executive Committee.
• Act as an “orchestra conductor”, to ensure that all parties involved in the F&B Division (Braxton’s, Right Whale Pub, Golf Course F&B offerings, Poolside F&B offerings, In-Room Dining, large-scale Event Operations, Culinary, Associate Cafeteria & brand activations) are working together with the same goals and clarity of what success looks like, ensuring an optimal Guest experience as the number one priority.
• Be a leader and trend-setter in culinary and beverage programming with strong business & people-leadership acumen.
• Being highly visible and interacts with guests on a regular basis to obtain feedback on quality of food, beverage, service and overall satisfaction. Perform Department Head on Duty shifts on rotation.
• Awareness of market trends, knowledge of competition and introduction of new food and beverage products to generate increased revenue and maintain competitive position in the market.
• Ensure compliance with food handling and sanitation standards.
• Promote and facilitate inter-departmental cooperation and communication to improve guest service and overall satisfaction.
• Coordinate the selection, storage, maintenance and usage of all related food and beverage supplies and equipment.
• Ensure proper liaison between the Event Management and the Banquet and Kitchen teams.
• Ensures hosts are treated fairly and equitably; brings issues to the attention of Human Resources as necessary.
• Ensure hotel policies are administered fairly and consistently, corrective measures and documentation.
• Provide ongoing coaching and development to hosts and display an empathetic and open management style to positively impacting host satisfaction.
• Review financial transactions and monitors budget/forecast to ensure efficient operation and adherence to budget, without sacrificing quality and service. Monitor for control risks.
• Monitor actual and projected sales on a daily basis. Review meal period covers, room capture ratios and average cheques to ensure revenue goals are met or exceeded.
• Other reasonable duties as required.

YOU’RE A GREAT FIT IF YOU:

• Have a genuine desire to make a positive impact on peoples lives.
• Have the ability to anticipate Guest & Associate needs.
• Thrive on creating personal connections & telling our story.
• Are proud to deliver the very best of Canadian hospitality.
• Share our values of Teamwork, Respect, Integrity & Performance.

WHAT DO WE OFFER:

• Positive and respectful culture.
• Learning & development opportunities.
• Growth opportunities with Canada's premier hotel operator.
• Marriott travel perks & benefits.
• Discounts at hotel venue and access to resort amenities.
• Discounted Associate accommodations.
• Associate cafeteria.
• A focus on shared success and excellence.

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.