Director – Food & Beverage and Entertainment

Company Description

A fantastic opportunity has arisen for a Director – Food & Beverage & Entertainment to be part of the Rimrock Banff, Emblems Collection.  

At the Rimrock, we create more than luxury experience, we create moments that move people.

Guided by Wellness, Adventure, and Culture, our Heartisans live and work in one of the most inspiring places on earth, delivering hospitality with purpose and heart.

Here, everyday brings connection, growth and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

https://www.rimrockcareers.com/

Job Description

Reporting to the General Manager, the Director of Food, Beverage & Entertainment is a strategic and inspiring leader responsible for curating world-class dining, beverage, and entertainment experiences at Rimrock Banff, Emblems Collection.

From fine dining to casual concepts, from wine pairings to live music and après-ski, you will be the creative force behind experiences that celebrate Banff's alpine spirit and our guests’ desire for unforgettable moments.

This role requires a bold, people-focused leader who thrives on connection, innovation, and creating spaces where both guests and team members can flourish.

Key Responsibilities

Strategic Leadership & Operational Excellence

• Develop and execute a visionary strategy for food, beverage, and entertainment that aligns with Emblems Collection’s luxury brand standards.
• Lead daily operations across restaurants, bars, in-room dining, banquet services, and entertainment programming.
• Champion seamless service, guest satisfaction, and operational excellence across all venues.
• Monitor industry trends, guest feedback, and competitor offerings to drive innovation.
• Manage financial performance, including budgeting, forecasting, and cost control.

Culinary, Beverage & Experience Innovation

• Partner with the Executive Chef and culinary team to develop seasonal, locally inspired menus.
• Lead beverage programming with curated wine lists, premium spirits, and craft cocktails.
• Highlight Banff's regional flavors through partnerships with local farms, breweries, and distilleries.

Entertainment & Cultural Programming

• Curate and execute an engaging entertainment calendar: live music, après experiences, seasonal events.
• Collaborate with artists, performers, and local partners to deliver immersive, high-end guest experiences.
• Elevate Rimrock’s evening and après culture to match its luxury mountain setting.

People & Culture Leadership

• Recruit, train, and develop a team of passionate Heartisans, fostering a culture of warmth, creativity, and excellence.
• Inspire your team through mentorship, regular feedback, and career development support.
• Lead with empathy, clarity, and purpose—ensuring every team member feels moved, valued, and seen.

Sales, Marketing & Brand Collaboration

• Work with marketing and sales teams to promote F&B and entertainment experiences.
• Develop packages and campaigns that drive guest engagement and elevate revenue.
• Build brand partnerships and influencer collaborations to enhance visibility and cultural relevance.

Qualifications

What You Bring

• 8-10 years of leadership experience in luxury hospitality, fine dining, or entertainment environments.
• Proven success managing multiple outlets and large-scale programming in a resort or luxury hotel.
• Deep understanding of elevated guest service and modern F&B trends.
• Financial savvy with budgeting, forecasting, and revenue optimization experience.
• Outstanding leadership, communication, and people-development skills.
• Adaptability, charisma, and confidence in high-paced, guest-facing environments.

Bonus if You Bring

• Degree in Hospitality Management, Culinary Arts, or Business Administration.
• Sommelier certification or advanced beverage expertise.
• Experience in luxury mountain resorts, après programming, or lifestyle hotel concepts.
• A flair for entertainment design and guest journey storytelling.

Who You Are

You're a connector, a creator, a culture driver. A persuasive, poised leader who thrives on bringing people together and delivering bold, memorable moments. You lead with heart, think like a guest, and execute like an entrepreneur.

You're ready to build something extraordinary. And you're not afraid to shake things up to do it.

Lead the conversation. Explore new frontiers. See your ideas in action.
This is Rimrock. Stay moved.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Additional Information

Job Perks & Benefits:

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees.
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler.
• One complimentary buffet meal per shift in our staff cafeteria.

Apply Today: Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a Heartisan at www.rimrockcareers.com.

We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out, confidentially, at [email protected], and we’ll work with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.

Whether you're on shift or in staff housing, we want every Heartisan to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belonging isn’t just possible, it’s expected.
Be you. Be bold. Stay moved.