Debtors Clerk (Accounts Receivable) - Bantry Bay

Our client, A prestigious luxury Hotel, is on an exciting journey to establish itself as one of Cape Town’s leading luxury destinations. With 349 beautifully designed rooms, breathtaking ocean and mountain views, an iconic infinity pool, world-class dining, and state-of-the-art conference facilities, this Bantry Bay landmark offers a dynamic and rewarding working environment.

Key Responsibilities

• Accounts Receivable Management
  Maintain accurate debtor accounts, ensure timely billing, and follow up on outstanding payments in a professional and courteous manner.
• Guest & Client Communication
  Engage with guests, corporate clients, and travel agents regarding invoices, statements, and queries while ensuring excellent service.
• Reconciliations & Reporting
  Prepare reconciliations, allocate payments, and compile debtor age analyses for review.
• Credit Control
  Apply credit policies, monitor account limits, and escalate overdue accounts in line with procedures.
• Cross-Department Collaboration
  Work closely with Reservations, Front Office, and Events teams to guarantee billing accuracy across accommodation, events, and services.
• Audit & Compliance
  Assist with audits and ensure compliance with internal controls, statutory regulations, and financial standards.

Requirements

• Matric (Grade 12); a finance qualification/diploma is an advantage
• 2–3 years’ experience in debtors/accounts receivable (hotel industry experience essential)
• Proficiency in Opera PMS (essential)
• Strong Excel and reconciliation skills
• Excellent communication, negotiation, and problem-solving abilities
• Detail-oriented, professional, and deadline-driven
• Must hold a valid South African ID

Key Competencies

• Numerical Accuracy – Precision in maintaining financial records
• Communication & Negotiation – Professional handling of debtor queries and collections
• Accountability – Ownership of debtor ledger and timely issue resolution
• Team Collaboration – Strong partnership with finance and operations teams
• Integrity & Professionalism – Upholds confidentiality and financial ethics

Package on Offer

• Basic salary (TBA)
• 50/50 contribution to provident fund
• Company contribution to medical aid

Application Notes

• Applicants must hold a valid South African ID
• Only candidates with hotel industry debtor experience will be shortlisted
• Ensure your CV is fully updated
• All shortlisted candidates will be invited to a virtual introduction interview

Recruitment for this role aligns with the company’s Employment Equity Plan.
Join our client and bring excellence to precision. Help shape extraordinary guest experiences by ensuring seamless financial operations at one of Cape Town’s leading destination hotels.