Casino Host - Slots

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Ready to be the star player in creating unforgettable gaming experiences? Join our dynamic team as a Casino Host where you'll be the maestro of maintaining our valued database customers through rockstar-level service. Your mission: to build amazing relationships, spark more frequent visits, and cultivate premium player loyalty that keeps them coming back for more! You'll make magic happen through creative outreach, personal connections, and exciting events both on and off the casino floor.

• Be the VIP whisperer! Create and nurture an awesome base of assigned players, ensuring each receives the royal treatment they deserve, while following our winning playbook of strategies and guidelines
• Rock the recruitment game! Bring in and keep high-rolling players through your arsenal of engagement tools - from crafting compelling direct mail to hosting spectacular events that'll keep them talking
• Channel your inner people-person superpower! Build and maintain fantastic relationships with guests, especially our premium players who love the extra attention
• Be the solution superhero! Handle guest requests, questions, or concerns with the speed of light and the warmth of a summer day
• Work your comp magic! Dish out complimentary services like a pro, always keeping our company policies in mind
• Be the life of the party! Jump into player development activities and events with enthusiasm, creating those perfect one-on-one connections that turn guests into superfans
• Represent like a boss! Be our awesome ambassador at both on-site and off-site events, turning new faces into familiar friends
• Be ready to tackle any exciting challenge that comes your way - because that's how we roll!

Qualifications

Ready to level up your career? Here's what you need to join our winning team:

• Got a Bachelor's Degree or equivalent real-world XP points in a related field? You're in the game! 🎮
• A three-year power-up in customer service (gaming industry experience gives you bonus points!)
• Your communication skills need to be legendary - both in chat and IRL! We're talking leadership abilities that would make a raid boss jealous and people skills that could charm a royal flush
• Schedule flexibility is your superpower - because amazing moments happen around the clock!
• Tech-savvy wizard status required: Microsoft Office mastery and player tracking systems are your tools of the trade (Salesforce knowledge gives you an extra life!)
• Must be ready and able to collect all necessary gaming certifications and licenses required by local regulations - think of them as your achievement badges! 🎲

Note: All original qualifications remain unchanged, just presented with a fun, gaming-inspired twist!

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.