Islands Management Company, LLC
Job Description
Job Title: Busser
Department: Food & Beverage - Game Changer
Reports to: Director of Outlets
FLSA Status: Hourly, Non-Exempt
Revised: 06/2024
JOB OVERVIEW
Bussers at Lanier Islands are responsible for maintaining the cleanliness of various dining areas and assisting servers in ensuring guest satisfaction. In this role, you may rotate to different restaurant locations on the property, including Bullfrog’s, Game Changer, and Sidney’s.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet all guests with a smile and always maintain a warm and friendly attitude.
- Clear and properly reset tables for guests.
- Perform all side work including resetting dining room, preparing linens and silverware, replenishing condiments and restocking kitchen shelves and coolers with supplies for next service.
- Support servers by providing table service assistance as needed.
- Works in conjunction with stewards and dishwashers to organize dirty dishware and prevent breakage from mishandling.
- Adhere to service standards outlined in training.
- Breakdown dirty table ware for dishwashing.
- Maintain a clean and orderly workspace including side station, storage areas, back-of-house stations and dining area.
- Maintain cleanliness of floor throughout the dining and station areas.
- Perform general cleaning task as assigned.
- Perform other duties as assigned by supervisor.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be at least 18 years of age.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, extreme cold, and extreme heat. The noise level in the work environment is usually moderate.