Breakfast Attendant

· Provide personalized service to all guests.

· Responsible for setting up and maintaining the breakfast buffet as required by brand standards

· Follow menu requirements as provided by the brand

· Preparing foods such as fresh fruit, breads, pastries, batters and coffee

· Stocking coffee, juice and milk

· Setting up serving dishes/trays, utensils, cups and other paper products

· Setting out/arranging cold food, such as pastries, cereals, etc.

· Preparing and setting up hot food items

· Restocking items consistently throughout the breakfast hours and for the next day

· Maintain the breakfast area in a clean condition during the hours of operation

· sanitizing tables and chairs as they are vacated

· Cleaning buffet counter and emptying trash as needed

· Washing serving equipment and returning to storage

· Returning reusable food supplies to storage

· Check the cleaning frequency chart and do the required cleaning each day.

· Function as a pleasant, hospitable host by greeting guests and offering assistance.

· Be sure that established service procedures are followed at all times. Thank the guest, and ask him/her to come back again.

· Advise the Front Office or General Manager of any complaints so that they can be rectified immediately.

· Responsible for checking inventory levels of all food, beverages and supply items on the buffet and replenish them as needed for each day.

· Assist Front Office or General Manager with ordering or purchasing food supplies.

MINIMUM QUALIFICATIONS AND SKILLS

· High school graduate or equivalent experience.

· Must be able to speak, read, write, and understand the primary language(s) used in the workplace and used by guests visiting the workplace.

· Superior guest services skills.

· Must possess Provincial serve safe certificate.

MENTAL EFFORT

· Listening and mental attentiveness in fulfilling guests requirements.

PHYSICAL EFFORT

· Sets-up and cleans up Breakfast buffet on a daily basis.

WORKING CONDITIONS

· Infrequent handling of queries from guests, and property staff.

· Works morning shift, with minimum supervision.

· Maintain good personal appearance at all times; wear proper uniform and name tag as prescribed by hotel.