Bell Attendant & Valet

At Gravity Haus, we believe exceptional guest service begins the moment someone arrives. The Bell Attendant & Valet plays a key role in delivering that first impression—welcoming guests, assisting with luggage, offering local insights, and providing efficient valet services. This guest-facing role sets the tone for a warm, helpful, and memorable Gravity Haus experience. 

What You'll Do

• Greet guests and members warmly upon arrival and departure.
• Assist with luggage handling, room orientation, and general building overview. 
• Safely park and retrieve guest vehicles, providing prompt valet service with attention to detail. 
• Maintain the cleanliness and organization of the front drive, valet stand, and luggage carts. 
• Refresh lobby amenities like infused water and fresh fruit. 
• Assist with property upkeep including snow removal and lot tidiness when necessary. 
• Offer information about hotel amenities, Gravity Haus membership benefits, and local recommendations. 
• Communicate proactively with other departments to ensure seamless guest experiences. 
• Provide anticipatory guest service by observing needs and responding quickly. 
• Assist with guest and member requests, and escalate any concerns to the appropriate manager. 
• Monitor the lobby for safety, cleanliness, and comfort. 
• Uphold hotel security procedures and respect the privacy and belongings of our guests. 
• Embody the Gravity Haus spirit by delivering authentic hospitality and fostering community connections. 

Who You Are 

• You’re energetic, outgoing, and committed to delivering five-star service with a smile. 
• You thrive in dynamic, fast-paced environments and adapt easily to shifting priorities and peak periods. 
• Your schedule is flexible, and you're available to work weekends and holidays. 
• You’re self-motivated and take initiative without waiting to be asked. 
• You have excellent communication and interpersonal skills—warm, engaging, and guest-centric. 
• You have prior experience in hospitality, valet, or a customer-facing role. 
• You’re organized, dependable, and detail-oriented. 
• You work well independently and as part of a team.  
• Must possess a valid and current driver’s license with a clean driving record. 
• Ability to pass a motor vehicle record (MVR) check and background screening. 
• Comfortable and experienced driving a variety of vehicles, including manual transmissions. 
• Strong commitment to safety, professionalism, and responsible driving at all times

Embrace the Gravity Haus core values of:  

• Keep Growing 
• Bring Others Along 
• Create Powerful Moments
• Be “All-In” + Go the Distance 
• Make it Better than You Found It

Education and Experience

• High school diploma or equivalent.
• Previous experience in a customer service or hospitality role is advantageous.
• Strong communication and interpersonal skills.
• Ability to lift and carry heavy luggage.
• Knowledge of local attractions and services.

Physical Requirements

• The position may require standing for extended periods, lifting heavy objects, and working in various weather conditions.

Scheduling Requirements

• Friday 2-6:00pm 
• Saturday 10am-2:00pm / 2-6:00pm 
• Sunday 10am-2:00pm / 2-6:00pm

What We Can Offer You

• Benefits for full time regular team members include health insurance options, 401K with company match, and Gravity Haus All In in Membership. For part time employees, benefits vary.