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Banquets Houseperson

Line La
Full-time
On-site
Los Angeles, California, United States
$26.20 - $32.75 USD hourly
Benefits:
  • Employee discounts
  • Free food & snacks
  • Health insurance
  • Paid time off
About our Company
The LINE is a collection of hotels rooted in culture and built for discovery a launchpad for city life in LA, Austin, and DC. Each property is a creative expression of its surroundings, designed for travelers who seek more than a place to sleep. We champion bold design, local flavor, and experiences that blur the line between hotel and neighborhood.
 
From our iconic Koreatown perch in LA to a reimagined church in the heart of DC, and a lakeside sanctuary in downtown Austin, the LINE is more than a stay it’s a cultural connector. Our spaces are home to award-winning restaurants, neighborhood events, rooftop gatherings, and stories that start with check-in and unfold with every curious step out the door.
 
At the LINE, we celebrate individuality, creativity, and the spirit of the cities we call home. Join us and help shape the guest experience for those who see travel as an invitation to explore something new.

We are seeking a dynamic Banquets Houseperson to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

Responsibilities
  1. Greet every guest with a smile and maintain eye contact.
  2. Must be courteous and gracious, maintaining a professional demeanor at all times
  3. Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel
  4. Offer guests an enjoyable experience that conforms to the hotel’s standards of excellence, professionalism and friendliness
  5. Demonstrate expert understanding and knowledge of the sequence of service, following this sequence for every guest
  6. Ensure all furniture in event area is clean and arranged properly
  7. Help set up and break down event equipment, including delivering event supplies to the space as needed
  8. Ensure that all public areas are neat and clean
  9. Replenish event supplies during event breaks as needed
  10. Ensure all equipment is returned to its proper area and all areas are cleaned upon conclusion of the event
  11. Complete prep and side work efficiently so focused attention during the event can be given fully to guest care
  12. Maintain cleanliness of event work area and equipment
  13. Attend all pre-function meetings required to ensure events flow smoothly
  14. Service all aspects of the event operation in accordance with all departmental and hotel standards
  15. Take ownership of all service issues brought to your attention by guests
  16. Maintain an increased awareness of safety issues throughout the hotel
  17. Participate in scheduled departmental and administrative meetings as requested
Core Competencies
  1. High School diploma or general education degree (GED)
  2. Two (2) years related experience in hospitality or service industry preferred
  3. Strong communication skills
  4. Collaborative spirit
  5. Ethical Conduct
  6. Computer Proficiency: Microsoft Office, Opera PMS   
  7. Positive Attitude
  8. Eye for Detail
  9. Problem solving abilities
Compensation & Benefits
We offer competitive wages and benefits while fostering a diverse and inclusive work experience.  
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.
Compensation: $26.20 - $32.75 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.