Banquet Houseperson - Capital Hilton

What are we looking for?

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette
• Knowledge of appropriate table settings and service ware
• Must posses strong organizational skills
• Ability to work in outdoor areas
• Be familiar with all events happening at the hotel
• Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism
   

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

Capital Hilton is looking to welcome a talented Banquet Houseperson to join the team! Our historic hotel is in the heart of the nation’s capital, less than a mile from McPherson Sq metro station has 559 guest rooms, over 31,235 total event space and 21 meeting rooms.

The ideal candidate will demonstrate job stability, with at least one year of recent experience with a single employer. They will be skilled in setting up, breaking down, and cleaning meeting rooms, event spaces, and surrounding areas, with a strong focus on detail and efficiency. This individual will possess flexibility, patience, and a sense of urgency. Physical stamina is essential, as the role involves standing for extended periods and the ability to lift, push, and pull heavy objects. This is a union position. Previous hotel and banquet houseperson experience is preferred but not required.

Shift Pattern\: Full Availability (weekday, weekend, and holidays) - AM, PM and Overnight shifts, as needed.

Pay Rate: $29.00 per hour

Medical Insurance Coverage Available – for you and your family.

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program\: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

A Banquet Houseperson is responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards
• Cleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debris
• Ensure equipment is in full working order and report any defects
• Project a professional manner to guests and team members
• Assist back of house team when requested
• Able to lift and Push Banquet Equipment
• Assist with set ups to ensure department runs efficiently
• Assist with breakdown of events
• Manage the set up relating to Food and Beverage functions in a timely manner
• Lift/Pull/Push at least 100 pounds
• Comply with hotel security, fire regulations and all health and safety legislation
• Attend training provided by the hotel