The Banquet Houseperson ensures seamless setup and execution of meetings and meal functions, maintaining a professional environment while promptly responding to guest needs. This role directly contributes to a positive and memorable event experience for all guests.
HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE
- Complete assigned tasks efficiently and adhere to supervisor or shift leader instructions.
- Set up all necessary items, including water, amenities, audio-visual equipment, and breaks, at least 15 minutes prior to event start time.
- Address guest requests for additional equipment or supplies, communicate any charges, and notify the supervisor for proper billing.
- Greet guests proactively, delivering friendly and professional customer service.
- Set up and maintain meeting and meal function rooms according to hotel and company standards.
- Maintain meeting rooms during breaks by replenishing supplies, changing linens, and removing garbage to ensure cleanliness and readiness.
- Assist with meal service and event breakdowns, supporting smooth transitions and accurate billing through guest signatures.
- Follow energy conservation guidelines and safety procedures to maintain a secure and sustainable work environment.
- Other duties as assigned.
KEY STRENGTHS FOR SUCCESS
- Strong attention to detail and adherence to quality standards.
- Excellent customer service and communication skills.
- Ability to multitask and work efficiently under time constraints.
- Team-oriented with flexibility to assist where needed.
- Awareness of safety and energy conservation practices.
PROFESSIONAL EXPERIENCE
- Previous experience in banquet, hospitality, or customer service preferred.
ACADEMIC BACKGROUND
- High school diploma or equivalent required.
WHAT YOU CAN EXPECT
- Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care
- Disability Insurance
- Life Insurance
- Employee Assistance Program
- Supplemental benefits
- 401k matching
- Employee discount program
- Vacation and Sick Time
SHIFT - 2 positions available
PAY
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