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Banquet Houseperson

HM Alpha Hotels & Resorts
Full-time
On-site
Scottsdale, Arizona, United States

The Banquet Houseperson ensures seamless setup and execution of meetings and meal functions, maintaining a professional environment while promptly responding to guest needs. This role directly contributes to a positive and memorable event experience for all guests.

HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE

  • Complete assigned tasks efficiently and adhere to supervisor or shift leader instructions.
  • Set up all necessary items, including water, amenities, audio-visual equipment, and breaks, at least 15 minutes prior to event start time.
  • Address guest requests for additional equipment or supplies, communicate any charges, and notify the supervisor for proper billing.
  • Greet guests proactively, delivering friendly and professional customer service.
  • Set up and maintain meeting and meal function rooms according to hotel and company standards.
  • Maintain meeting rooms during breaks by replenishing supplies, changing linens, and removing garbage to ensure cleanliness and readiness.
  • Assist with meal service and event breakdowns, supporting smooth transitions and accurate billing through guest signatures.
  • Follow energy conservation guidelines and safety procedures to maintain a secure and sustainable work environment.
  • Other duties as assigned.

KEY STRENGTHS FOR SUCCESS

  • Strong attention to detail and adherence to quality standards.
  • Excellent customer service and communication skills.
  • Ability to multitask and work efficiently under time constraints.
  • Team-oriented with flexibility to assist where needed.
  • Awareness of safety and energy conservation practices.

PROFESSIONAL EXPERIENCE

  • Previous experience in banquet, hospitality, or customer service preferred.

ACADEMIC BACKGROUND

  • High school diploma or equivalent required.

WHAT YOU CAN EXPECT

  • Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care
  • Disability Insurance
  • Life Insurance
  • Employee Assistance Program
  • Supplemental benefits
  • 401k matching
  • Employee discount program
  • Vacation and Sick Time

SHIFT - 2 positions available 

  • 6am - 2pm
  • 2pm - 10pm 

PAY

  • $18 per hour