Banquet Houseperson

Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!  

Job Description

We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Banquets Houseperson.  

Be a part of a spectacular event! As a Banquet Houseperson with Fairmont Jasper Park Lodge you will create a special event that our Guests will remember. Your ability to work as a team player combined with your service skills and your engaging personality will ensure that our Guests have a memorable experience. 

What you will be doing:   

Reporting to the Director of Banquets, responsibilities and essential job functions include but are not limited to the following: 

• Consistently offer professional, friendly and engaging service 
• Set up function and meetings spaces as per the Banquet Event Order 
• Support department assisting food & beverage outlets including setting buffets; staging events & theme décor 
• Build, set, serve and tear down of coffee breaks 
• Communicate, anticipate & cater to the group conveners and guests for the duration of stay 
• Assist in off-site and resort grounds set up 
• Assist in unpacking and organization of rentals 
• Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles 
• Follow all safety and sanitation policies 
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.  
• Other duties as assigned

Qualifications

Your experience and skills include: 

• Valid Alberta driver's license required 
• Proserve certification required 
• Excellent communication and organizational skills 
• Strong interpersonal and problem solving abilities 
• Highly responsible & reliable 
• Ability to work well under pressure in a fast-paced environment 
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision 
• Ability to focus attention on guest needs, remaining calm and courteous at all times 

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Additional Information

Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,  

• Starting rate of pay: $16.53
• Subsidized staff accommodation assistance provided 
• One complimentary meal per shift in our staff cafeteria 
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide 
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability) 
• Comprehensive wellness platform for employee mental health and wellbeing support 
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course 
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events 
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,700 properties with Accor 

About the Application Process:  At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com  to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

Want to learn more about this opportunity? View the complete job description by clicking this link: Banquets Houseperson.pdf

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]