Banquet Captain

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About the Role:

Four Seasons Hotel and Residences New Orleans is seeking candidates to join our Banquets team as a Banquet Captain. In this role, candidates will supervise and oversee the service of the banquet functions as assigned by the Banquet Manager.

What you will do:

• Lead the Banquets team in ensuring accurate set-up of all events spaces as well as lead the team during service to ensure the guest experience are meeting Four Seasons' standards

• Participate in the service, and removal of food during banquet functions by offering pre-determined menu selections to each table; maintaining knowledge of  each selection’s, origin, taste, and preparation method; communicating guest orders including any special needs or requests to the kitchen; checking completed kitchen orders with the guest’s original order; transporting items to the guest table in a timely manner to ensure proper food quality and making self  available to guests, clients, and group contacts to ensure satisfaction.  

• Train, motivate, recommend discipline, and supervise the work of food servers ensuring that that all cultural and core standards are met.

• Assist with administrative duties including closing banquet checks, and preparing supply requisitions.

What you bring:

• Requires a working knowledge of banquet service, preferably in a luxury hotel setting.

• Knowledge of Four Season's cultural and core standards are preferred.

• Working knowledge is generally learned on-the-job.

• Requires ability to operate

• computer equipment and other food & beverage computer systems.

• Requires strong written and verbal skills.

• Ability to read and speak English.

• Must have ServSafe and Responsible Vendor certifications.

• Must have authorization to work in the United States.

What we offer:

• A  Rewarding Work Culture, with mentoring, training and development opportunities

• Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program

• 401k participation with a company matching program after 30 days of employment

• Discounted Accommodations at Four Seasons Worldwide

• Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras

• Complimentary employee meals prepared by the Four Seasons Culinary Team 

• Complimentary uniforms that are laundered by our housekeeping department

• Discounted parking near hotel

• And much more!

Schedule and Hours:

• This is a full-time position. Candidates must be able to work a minimum of 30 hours weekly and flexible shifts including mornings, nights, weekends, and holidays.

Want to know more about working for Four Seasons? Visit us at:

Four Seasons Hotel and Residences New Orleans: https://www.fourseasons.com/neworleans/ 

YouTube: http://bit.ly/WeAreFS 

Facebook: http://bit.ly/WeAreFS_FB 

LinkedIn: Four Seasons Hotel and Residences New Orleans

Twitter: http://bit.ly/WeAreFS_TW 
Instagram: http://bit.ly/WeAreFS_IG 

See what our employees are saying at: #FSEmployee 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf