Banquet Captain
Hulsing Enterprises
Full-time
On-site
Bristol, Virginia, United States
Job Details
Delta Bristol - Bristol, VA
Full Time
High School
None
Any
Hospitality - Hotel
Description
- Meet and greet clients.
- Oversee catered functions
- Responsible for making the function space visually appealing and presenting the menu offering for the event.
- Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas.
- Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Banquet and Catering Section in the shift assigned.
- Responsible for consistently implementing the service standards and operating procedures in the banquet and Catering service.
- Provide excellent customer service and ensure customer needs are met.
- Provide unique and creative ideas to enhance meetings & group experience.
- Should posses in depth Knowledge of Food and Beverage preparation and presentation.
- Supervise events and team members throughout service.
- Guide the Banquet servers in set up of tables and place settings.
- Be familiar with all current and upcoming event details.
- Resolve staff and customer concerns quickly and efficiently.
- Co-ordinate with the Kitchen and housekeeping department.
- Should be able to work under pressure and also work in long or break shifts.
- Scheduling of banquet staff, prepare weekly duty chart to correspond with banquet functions and manage labor for monthly.
- Assist and support the Conference Services Manager to provide excellent guest service, and attend weekly BEO meetings.
- Responsible for troubleshooting and maintaining A/V equipment.
- Should have experience in operating sales and catering softwares like Berg, Sales Pro, and Delphi etc.
- Should have experience in operating ...
Qualifications
- Speak with others using clear and professional language, and experience with direct supervision of staff.
- Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Must be able to work days, nights, overnights, and weekends as needed.