Assistant Front Desk Manager

Company Description

Fairmont El San Juan Hotel, where lively vibes and peaceful ocean views meet. Located minutes from Old San Juan, on the award-winning Isla Verde Beach in Puerto Rico. The resort features four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness Center, paddleboards, luxury cabanas, signature dining at Caña, El San Juan Beach Club, Meat Market, Riva and Chandelier Bar featuring a 7,000 Crystal Chandelier.

What is in it for you

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Job Description

Fairmont El San Juan Hotel Assistant Front Office Manager assist the Front Office Manager in the daily supervision of operations both from the administrative and operational perspectives.  Managing staff interactions and daily activities while ensuring customer satisfaction.  Ensuring profitability and controlling costs while maintaining the high-quality standards of service. In the absence of the Front Office Manager, the Assistant Manager will oversee the operation of the department

Qualifications

QUALIFICATION STANDARDS

EDUCATION & SKILLS

• High School graduate
• Ability to speak and write clearly in both English and Spanish
• Ability to carry out detailed, involved instructions both written and oral
• Capacity to multi task, prioritizing issues and resolving as deemed

EXPERIENCE

• Previous Experience in the related field
• Previous Hospitality experience preferred
• Good understanding of financial documents, daily, weekly and monthly reports

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.