Assistant Food & Beverage Venues Manager

Company Description

Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort.  Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences. 

What is in it for you:

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• Flexible spending account (FSA)
• 401(k) retirement savings plan and matching program
• Paid Vacation, holidays, personal and sick days
• Food & Beverage, Spa and on property specific discounts (venue and property specific discounts may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Employee Activities
• Incentive Bonuses

Job Description

Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you!

As an Assistant Food & Beverage Venues Manager, you will strategically lead the team to take guest satisfaction to the next level. Reporting to the Assistant Director of Food & Beverage, you will be responsible for providing support to the Kea Lani Restaurant Manager, Poolside F&B Operations, In-Suite Dining, Pilina & Makana Market with a primary focus of managing the day-to-day operations of the Kea Lani Restaurant. 

Salary Range:  $76,000 - $80,000

What you will be doing: 

• Support and collaborate with the Venue Managers on day-to-day operations.
• Manage the day-to-day operations with active presence on the floor, leading your team to deliver service excellence.
• Work in partnership with the Venue Managers & Chefs to execute the smooth and flawless operation of the front and heart of house.
• Drive revenue and profit through the department and implementation of strategies, practices, and promotions while keeping in line with the overall concepts.
• Effectively recruit and onboard new colleagues.
• Train and lead the team in all aspects of the department to ensure brand, service standards and SOPs are followed.
• Promote the growth and development of internal talent.
• Actively manage restaurant social media accounts in partnership with Marketing/PR Manager in accordance with marketing standards.
• Working with the Marketing/PR Manager, manage online reputation by responding in a timely and professional manner, addressing any concerns.
• Ensure all brand standards and programs are in place and maintained.
• Collaborate with other departments to contribute to the overall smooth operation of the hotel.
• Consistently drive innovation to be the ‘Hottest Place in Town’ by actively promoting our venues.

Qualifications

Qualifications

• Must be able to speak, read, write and understand the English language.
• Requires good communication skills, both verbal and written.
• Must be able to read and write to facilitate the communication process.
• Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.
• Must possess basic computational ability.
• Must possess computer skills, including, but not limited to, Microsoft Word, Excel, and e-mail functions.
• Must be able to multi-task and be detail-oriented in a fast paced, high volume environment.

Experience

• Minimum two (2) years work experience in a Luxury Hotel Environment
• Experience in POS system(s) an asset

Education

• High School diploma or equivalent or vocational training

Licenses or Certificates          

• TB Clearance
• Maui County Liquor Card
• TIPS Certification
• State of Hawaii Food Safety or ServSafe Certification

Additional Information

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Join our ‘ohana today:  Visit our website to learn more about living and working for Fairmont Hawai’i.  www.fairmonthawaiijobs.com

Why work for Accor?

Discover a world where life pulses with passion!​

Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you.  With us, your personality is valued, your opportunities for growth know no boundaries.  Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Hospitality is a work of heart! #fairmonthawaiicareers #alwayskealani