Assistant Banquet Manager

Company Description

Overlooking the scenic South China Sea, an hour away by ferry from Singapore, Mövenpick  Resort & Spa Bintan Lagoon will introduce Swiss-inspired hospitality to Bintan in celebration of Mövenpick's rich culinary legacy. The resort is set to be the new beach getaway destination for all generations with standout facilities, including 420 rooms & suites, two golf course, three lagoon swimming pools, unique restaurant concepts, a two-storey beach club, spacious event spaces. Wellness will also be an integral part of the resort experience, with a vast wellness and recreation village that will feature a gym, a spa, and Kid Club.

Job Description

​​​​​​​The Assistant Banquet Manager oversees all aspects of banquet operations to ensure flawless execution of events, exceptional guest service, and operational excellence. This position is assist Banquet Manager and responsible for the leadership, training, and performance of the banquet team, working closely with Sales & Events, Culinary, and other departments to deliver a luxury-level experience for all meetings, weddings, galas, and private events hosted in the hotel.

• Assist and ensure that the setup of function room is in accordance to Banquet Event Order  

• Ensure that all pre requisitions for the functions are checked correctly and ready for setting up when the time arrives 

• Co-ordinate closely with Chef and to have a clear understanding on the menu served for the event 

• Supervise the maintenance of service standards during banquet service operations  

• Respond to any demands or complaints from guests with tact, sincerity and promptly.  To keep Banquet Manager informed of incidents during or after the function 

• Keep track of banquet service operating equipment to ensure par level for smooth operations 

• Handle requisition of items which require replacement 

• Attend all meetings and trainings as assigned by management 

• Ensure that all service and storage areas are kept safe, clean and locked  

• Assist the management to supervise the junior team members and casual labour under his/her leadership/section and to ensure all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards. 

• Plan the manning allocation/work assignment per Banquet event 

• Assist Banquet Manager in staff’s development, counselling and resolving staff conflict  

• Input weekly entry of Banquet staff overtime and allowances 

• Establish and maintain effective employee working relationships.

Qualifications

• Diploma in Hotel / Hospitality Management
• Certificate in Food & Beverage will be an advantage 
• Minimum 2 years of relevant experience in a similar capacity 
• Excellent reading, writing and oral proficiency in English laguage 
• Working knowledge of MS Excel, Word, & PowerPoint 

Additional Information

Why Work for Accor

• Employee benefit card offering discounted rates at ACCOR hotels worldwide.
• Develop your talent through ACCOR's learning programs.
• Opportunity to grow within your property and across the world.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Enviromental, Social and Governance (ESG) activities.