Assistant Banquet Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city’s downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city.

Assistant Banquet Manager - Full time

Four Seasons Hotel Seattle

Four Seasons Hotel Seattle is looking for an Assistant Banquet Manager who is enthusiastic about joining a team focused on creating the ultimate service experience. The Assistant Banquet Manager is a member of the operational leadership team providing direction to the award-winning employees who serve our event guests every day. This position reports to the Banquet Manager. U.S. work authorization will be obtained by the hotel for this position.

Key Elements of the Job

• Select, train, evaluate, lead, motivate, coach, and discipline all employees, and supervisors in the Hotel’s Banquet Department to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.

• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.

• The ability to work alongside operational teams, supporting all roles including server, houseman, and captain responsibilities.

• Coordinate set-up requirements for hotel and off-site functions according to the banquet event order, communicate directly with group contacts, Catering Managers, and Conference Services Managers to ensure that all details of the function are carried out, ensure quality and timeliness of all food items, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience.

• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.

• Attend regular operational meetings to ensure effective coordination and cooperation between departments. 

• Observe physical condition of facilities and equipment in the banquet area and make recommendations for corrections and improvements as needed. 

Preferred Qualifications and Skills

• One to two years previous experience as an assistant manager in Banquets or Food & Beverage outlet

• Working knowledge of the integration of divisional operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures

• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting

• Ability to operate computer equipment and other food & beverage computer systems, including MICROS, Microsoft Office, and labor management and payroll systems

• Multiple communication approaches for various event guests and clients

• Ability to proactively anticipate and prioritize the needs of guests and employees

• WA State Food Handler's Card & M.A.S.T certification required

Benefits Include:

• Annual Salary: $79,000 - $81,000

• 13 Days Paid Time Off + 10 Paid Holidays/year

• Medical, Dental, & Vision Insurance  

• 401K Retirement Savings Plan, plus Employer Match Program  

• Complimentary Room Nights and Discounted Rates   

• Complimentary Meals in our Employee Cafeteria

• Complimentary Uniform Care & Dry Cleaning

• Employee Assistance Program  

• Investment in your Wellbeing  

• Paid Parental Leave & Short-Term Disability

• Life Insurance  

• Bereavement & Jury Duty Pay

• FMLA & WA State Leave

• Personal, Medical, & Military Leave options

• Tuition reimbursement  

• Training Programs; Growth & Development Opportunities 

Learn more about our property and what it is like to work at Four Seasons by visiting: http://www.fourseasons.com/seattle

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf