Hotel General Maintenance Associate

JOB SUMMARY: The General Maintenance Associate maintains a keen focus on property maintenance, both front and back of the house, has an eye for detail and is diligent in executing their duties. Maintains open communication with property leadership and all departments to meet the maintenance and repair needs of the facility.  Must possess the ability to problem solve and address maintenance issues, demonstrating good judgement and seeking management’s assistance as needed.  

 

• Performs all repairs, maintenance, Preventative Maintenance and replacement of parts as directed to support the maintenance of the interior facility.
• Stocks, tracks, and maintains supplies and equipment.
• Plans and prioritizes assigned work as necessary to accomplish each task and/or project.
• Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.
• Performs prescribed preventative maintenance on equipment as directed.
• Reports any maintenance or safety concerns to supervisor in a timely manner.
• Assists the Building Engineer and their designee in project planning, development, and execution as required.
• Interacts with all Team Members, property management and outside vendors/contractors in a professional manner to ensure productive working relationships.
• Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.
• Reports any maintenance or safety concerns to supervisor in a timely manner.
• The ability and willingness to work in a fast-paced and high-volume environment.
• To provide BIG Service to guests and ensure their complete satisfaction, inclusive of  greeting and interacting with guests in a friendly and enthusiastic manner,  anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.
• The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors. 
• The ability and willingness to ensure that work activities are completed accurately, efficiently, and in a timely manner.
• The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.
• Maintain regular attendance at scheduled shift and staff meetings
• Maintain professionalism and a friendly and approachable demeanor throughout the shift.