Beverage Manager
Four SeasonsAbout Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
About Modern luxury in the capital of cool. The energy and creativity of Colombia’s capital city are best experienced with a stay at Four Seasons Hotel Bogotá. In the buzzing Zona Rosa area, find yourself just steps away from the city’s best shopping, nightlife and cafés, then come back to settle in at our intimate, modern Hotel, where contemporary elegance is found everywhere from the spacious suites to the perfectly poured Colombian espresso.The Four Seasons Hotel Bogota seeks a Beverage Supervisor & Lead Bartender who shares our passion for excellence and is enthusiastic about creating the ultimate service experience.
The Beverage Supervisor & Lead Bartender is responsible for the creation and supervision of the consistency, quality, and efficiency of our cocktail programs. The role also includes the ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
Responsibilities include to:
This Beverage Supervisor & Lead Bartender is a creative, innovative, and passionate Bartender who is not afraid of thinking outside of the box. This Beverage Supervisor & Lead Bartender will possess a passion for flawless service and the highest level of integrity and work ethic.
· Execute the tasks of a server and/or bartender as needed.
· Participate in regular staff meetings to keep employees informed of hotel policies and changes as well as ways to increase sales and service.
· Service and take orders from guests seated at the bar area offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; maintain a working knowledge of liquors, wines, ports, armagnacs, cognacs and specialty drinks.
· Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
· Select, train, evaluate, lead, motivate, coach, and discipline all employees and supervisors to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.
· Provide expert knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience while following and maintaining all local, state, and federal laws relating to alcohol service and consumption.
· The ability to work closely with the Restaurant Manager to design an effective cocktail and spirits menu while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.
· Responsible for creative beverage program and costing of the cocktail program.
· Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
· Will lead quarterly inventory for all Outlets with the Beverage Manager.
· Organize staff trainings with Restaurant Manager.
· Resolves routine issues encountered in performance of work assignments.
· Coaches/mentors Bar Staff including Bartenders & assistant bar.
· Assure that all opening & closing checklists are completed and turned into management before the end of the shift.
· Performs required administrative duties on time and meets established deadlines.
· Ensures all food safety procedures are strictly adhered to according to sanitary regulations.
Preferred Qualifications and Skills
.Good communication skills - Reading, writing, and oral proficiency in the English language.
· Service focused personality is essential and luxury hotel/restaurant brand is preferred.
.Must have strong communication skills, and ability to adapt to constant change within the Hotel
.Previous customer experience and ability to work effectively under pressure
· Ability to work flexible hours, including nights, weekends, and holidays.
· Prior experience with Micros, ADP, and Open Table computer systems is preferred.
What to Expect
Dynamic Employee Culture where you are encouraged to be your true self!
Inclusive and diverse employee engagement events all year-round
Exclusive discount and travel programs with Four Seasons Hotels and Resorts
Comprehensive learning and development programs to help you master your craft.
And so much more!
FOUR SEASONS HOTELS & RESORTS
Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Learn more about what it is like to work at Four Seasons, visit us:
https://www.linkedin.com/company/four-seasons-hotels-and-resorts