Banquets Houseperson

Company Description

Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are! 

Job Description

Banquets Houseperson

At Fairmont Hotel Vancouver, every moment is an opportunity to create something special. Whether it's a milestone celebration, a corporate event, or an intimate gathering, our Banquet team helps make memories that last. As a Banquets Houseperson, you play a critical role in setting the stage, literally, for extraordinary guest experiences. Your attention to detail, safety, and efficiency will ensure that every event is seamless, polished, and unforgettable.

What's in It for You

• An inclusive, empowering, and positive company culture where people are at the heart of everything we do
• The chance to have fun at work alongside passionate hospitality professionals who are committed to making the world a more welcoming place
• Competitive pay, starting at $21.43 per hour, increasing to $26.79 after successful completion of the probationary period
• Complimentary meals during your shift through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Travel reimbursement program for a TransLink monthly pass
• Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Company-matched pension plan, and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
• Colleague benefit card offering discounted room and food & beverage rates at Accor properties worldwide for you and your family
• The opportunity to work in a luxury hotel environment within a Vancouver heritage building with a historic legacy dating back to 1939
• Learning programs through our Academies designed to sharpen your skills
• Opportunities to make a difference through our Corporate Social Responsibility activities

What You’ll Do

Reporting to the Assistant Director of Banquets, you will be responsible for ensuring the smooth setup and breakdown of banquet events. Your key duties include:

• Providing professional, friendly, and engaging service at all times
• Setting up and tearing down meeting and banquet rooms according to Banquet Event Orders (BEOs)
• Safely lifting, moving, and storing tables, chairs, and staging equipment
• Maintaining cleanliness in banquet rooms, hallways, storage areas, and service spaces
• Reporting unsafe conditions, damaged equipment, or repair needs promptly
• Following departmental procedures, hotel standards, and all health and safety guidelines
• Performing additional duties as assigned to support the team

Qualifications

What You Bring

• Previous experience in guest service or a similar physical/operational role
• Strong interpersonal and problem-solving skills
• Excellent communication and organizational abilities
• High level of responsibility, reliability, and professionalism
• Ability to remain calm and courteous under pressure
• A team player mindset with a focus on guest satisfaction
• Flexibility to work a variety of shifts, including evenings, weekends, and overnights

Physical Requirements 

• Constant standing and walking throughout the shift
• Frequent lifting and carrying up to 40 lbs
• Frequent pushing, pulling, kneeling, and bending
• Ability to ascend/descend ladders, stairs, and ramps
• Manual dexterity and ability to carry multiple items simultaneously (e.g., 3 entrée plates)

This role is more than physical setup; it’s about creating the backdrop for life’s most important moments. From elegant weddings to global conferences, your work helps Make Special Happen at Fairmont Hotel Vancouver.

If you are passionate about hospitality and thrive in a fast-paced environment, we invite you to apply and become a part of our legendary team.

Additional Information

Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS